In the event of denied access due to losing phone number, email or Google Authenticator, you may upload your
ID document to unbind or change security items.
You may request for removing mobile phone verification (Level 2) & email verification (Level 2) & bank account
verification (Level 3).
In the event of unintended KRW or crypto deposits, you may request a refund by submitting materials.
Submit the materials required for the review of KRW deposits and crypto withdrawals